About Us

IMT blur 2

Microtechs is one of the UK’s leading providers of outsourced IT and in home technology services.

We are an established and growing business, with over a decade of experience and knowledge within the IT arena. Operating 24/7/365, we deliver services and solutions that are designed to enable our clients to focus all of their efforts on their business needs.

Organically evolving across a multitude of technology platforms we are able to provide a variety of outsourcing solutions for individuals and businesses, whether it’s for 24/7 Helpdesk ServicesNationwide Engineer Coverage, Bespoke Software SupportSpecialist Wi-Fi SupportTelecoms and Broadband Support or Direct IT Support.

Today, we rely on technology in every aspect of our lives. It saves us time and effort, connects us with our friends and families, keeps us entertained and powers business. In this world of convergent computing, through our nationwide onsite services we install, configure and connect to the internet. We maintain computers, networks, set-top boxes, wireless devices and all the other technology in use every day in homes and businesses throughout the UK and Ireland.

We are a family run business solely based within the UK. We will only ever use UK staff and offices to provide our products and services to you.

Our Growth

As part of our continued growth we have recently achieved our ISO 9001 certification. This independently confirms our commitment to several important areas of our business including a strong customer focus, the motivation and implication of top management and the process approach for continual improvement. Starting out as a small entity we have steadily grown year on year. With our business more recently expanding rapidly, since our move to a 24/7 operation, we have seen growth of over 500% since 2012.

As a family run business, we are conscious of each of our clients individually and would like to continually achieve 100% customer satisfaction through constant monitoring and liaising with our existing clients, to ensure all of our targets and expectations are met.

In 2016 we are looking to continue to grow the business by providing some of the UK’s best outsourced solutions. After securing a number of global clients, we are looking to offer our UK based 24/7 solution, globally over the next coming months.
 new office

DID YOU KNOW?

We help over 14,000 customers a month through our IT support centre in Guildford, Surrey

Microtechs monitor over 10,000 servers, access points and routers 24 hours a day, 7 days a week and answer well over 14,000 support calls a month.

Each and every client is just as important to us, whether you have 1 or 5000 computers or users. Our exceptional team provides the highest level of service to every single caller.

 

CONTACT US

Our business truly is 24/7, We operate entirely out of this office using our own staff.

Microtechs Head Office

Microtechs Ltd
Sussex House
11 The Pines
Broad Street
Guildford
GU3 3BH  

T: +44 (0) 1483 407400
Einfo@microtechs.co.uk

Alternatively, please use our Contact Us Form

 

WE'RE TWEETING

OUR COMPANY

Our Commitment to you

We are family run with all of our business based within the UK. We will only ever use UK staff and offices to provide our products and services to you.

Microtechs provide a variety of outsourcing solutions for individuals and businesses, whether its for 24/7 Helpdesk Services, Nationwide Engineer Coverage or IT Support.

button