How VPNs Work https://t.co/BZ0i5SKvQr
News & Vacancies
Welcome to the Microtechs information portal. Here you can see the latest news and read through our current vacancies.
Cisco Warns of Coming “Destruction of Service” Attacks
Cisco has warned that the recent Petya/NotPetya and WannaCry campaigns could foreshadow a dangerous new breed of “destruction of service” (DeOS) attacks.
Like the ‘Petya’ campaign which seems to have been primarily aimed at crippling organizations in Ukraine, these new DeOS attacks will look to make it impossible for victims to restore affected systems once infected.
In the case of ‘Petya’, the attack was crafted to overwrite the victim machine’s Master Boot Record, with no means of recovery.
Cisco claimed, in its Midyear Cybersecurity Report, that the exact make-up of these DeOS attacks will depend on the motivations of the hackers involved “and the limits of their creativity and capabilities.”
It also argued that the IoT would play a major role:
“What we can be sure of is that the emerging Internet of Things (IoT), and its myriad devices and systems with security weaknesses ripe for exploitation, will play a central role in enabling these campaigns of escalating impact. The IoT is a bold new frontier for attackers and defenders in their arms race.”
On the positive side, the report also revealed that Cisco has reduced its time-to-threat-detection from a median of 39 hours in November 2015 to just 3.5 hours for the period November 2016 to May 2017.
Fujitsu EMEIA head of enterprise and cybersecurity, Rob Norris, argued that the typical financial and reputational impact of cyber-incidents pale in comparison to those resulting from destructive attacks.
“Engagement must start from the top: the C-suite must understand the risks, ensure their organization is well prepared and develop a comprehensive plan. Time must also be taken to actively test existing networks, spot and quickly address any blind spots in the system and educate the entire workforce on best practice,” he explained.
“As technology such as Internet of Things, artificial intelligence and big data becomes integral to business operations, all staff will have to remain prepared for the increasing potential of cyber-attacks. Cyber-criminals are becoming smarter and naivety is no longer an option in a world where cyber threats could potentially halt your business in its tracks.”
By Phil Muncaster UK / EMEA News Reporter , Infosecurity Magazine
Picture credit: itweb.co.za
Microtechs 24/7/365 White label Technical Helpdesk
In today's world, a rock solid IT infrastructure is key to every successful business. At Microtechs we have the experience and resource to ensure your company has the support it needs 24 hours a day, 7 days a week, 365 days a year. We are able to provide an immediate response from our state of the art Technical Operations Centre which is based in the heart of Surrey.
With our rapidly expanding team, all specifically trained, working 24/7/365, we are able to provide excellent customer service and technical support. All of our services are available completely white labelled, ensuring a seamless extension to your company.
Through our services you are able to extend your hours to 24/7 or simply use us as an over flow assistant during office hours. This is all tailored to your business needs.
How does Outsourcing your helpdesk benefit your business?
1. It reduces your staffing costs. Why hire another member of staff, if you can outsource all of your calls for less? We are normally between 25-50% cheaper than an in-house option.
2. It expands your opening hours. We have a technical operations centre which is open 24/7/365.
3. It will improve your customer experience. Are you taking multiple calls from clients, but can’t get back to them as quick as you would like? Well now you have a team of 30 staff taking your support calls for you. Have an important meetings? No problem, your helpdesk has your back.
We work with over 60 IT & Telecoms Businesses who trust us to deal day to day with their clients.
Feel free to call our friendly solutions team, who will be happy to discuss further and help tailor a solution to you.
Call us now on 01483 407417