News & Vacancies
Welcome to the Microtechs information portal. Here you can see the latest news and read through our current vacancies.
New Ofcom proposals to bring full fibre to six million homes and offices by 2020
Draft measures would hit Openreach's bottom line by £120 million
Ofcom has announced a package of measures to boost full fibre broadband access for homes and business across the UK over the next three years.
As part of the draft proposals, the upfront cost of building ultrafast broadband networks are set to halve, while pricing decisions aim to encourage investment in full fibre networks, while BT's network division Openreach will be forced to carry out faster repairs and installations.
Ofcom claimed the measures will increase nationwide coverage of full fibre to up to 20% by 2020, seeing six million premises covered, versus only 3% covered today, as well as further increase in investment.
Jonathan Oxley, Ofcom's competition group director, said: "Full fibre meets the country's future broadband needs, as demand for data soars.
"Ultrafast speeds will allow people to download entire films, or businesses to share huge files, almost instantly. Full fibre will also underpin exciting technology like remote healthcare diagnostics, 5G mobile and connected devices.
"The measures we've set out will support the growing number of companies who have already announced plans to build full-fibre networks, and open the way for even more ambitious investment around the UK."
Under the draft rules, published last Friday, BT must open up its telegraph poles and underground tunnels to rival providers by 2020/2021 - enabling them to build their own full fibre networks much more easily.
Meanwhile Openreach will be required to repair any faulty infrastructure, and clear blocked tunnels where necessary to maintain access.
Openreach must also ensure there is space on its telegraph poles for extra fibre cables connecting homes to a competitor's network, and must release a 'digital map' of its duct and pole network so rival providers can plan where to lay fibre.
These measures are expected to halve the cost of laying fibre cable from around £500 per home to £250 per home - while reducing the time for digging works and enabling fibre to be installed in some streets frm days to hours.
Paolo Pescatore, CSS Insight telecom analyst, said the move was broadly consistent with what the market was expecting, and would fuel the "fibre frenzy" seen in the last few months, with companies keen to increase fibre coverage.
He told IT Pro: "Overall, BT's rivals will be happy with this, and it allows greater access for their own ambitions in cyber. Naturally there will be some adverse cost implications, but the most important part for BT is it gives them some certainties around what they need to do around their own objectives to delivering fibre broadband to the masses."
Meanwhile, Ofcom will cut the amount Openreach can charge telecoms companies for its basic superfast broadband service - offering download and upload speeds of 40 Mbit/s and 10 Mbit/s respectively - to £11.92 per month following consultation.
In a statement, BT said the proposals provided certainty on the pricing of key products for the next three years, but would hurt Openreach's bottom line.
"BT estimates that the price changes in today's Ofcom WLA [Wholesale Local Access] draft statement, for the directly charge controlled products, will have a year on year adverse financial impact on Openreach's revenue and profit in 2018/19 in the range £80m - £120m," it said.
"There will be further year on year impacts on Openreach, resulting from price reductions to the directly charge controlled products, in each of the successive two financial years in the range of low to mid tens of millions of pounds.
"Additionally, Openreach's cost base will increase as a result of meeting the more demanding minimum service levels required in WLA markets.
"BT anticipates a further adverse financial impact on Openreach's revenue and profit as a result of market pressure on the wholesale prices of other products not directly charge controlled in the WLA draft statement."
These proposals follow Ofcom's 'Wholesale Local Access' market review, which sets how much Openreach can charge telecoms providers for selling today's superfast broadband services over its network; covering the period between April 2018 and March 2021.
The measures have been submitted to the European Commission for comment before the finalised proposals are published next month.
Written by Keumars Afifi-Sabet
Microtechs 24/7/365 White label Technical Helpdesk
In today's world, a rock-solid IT infrastructure is key to every successful business. At Microtechs we have the experience and resource to ensure your company has the support it needs 24 hours a day, 7 days a week, 365 days a year. We can provide an immediate response from our state of the art Technical Operations Centre which is based in the heart of Surrey.
With our rapidly expanding team, all specifically trained, working 24/7/365, we can provide excellent customer service and technical support. All our services are available completely white labelled, ensuring a seamless extension to your company.
Through our services you can extend your hours to 24/7 or simply use us as an over flow assistant during office hours. This is all tailored to your business needs.
How does Outsourcing your helpdesk benefit your business?
1. It reduces your staffing costs. Why hire another member of staff, if you can outsource all of your calls for less? We are normally between 25-50% cheaper than an in-house option.
2. It expands your opening hours. We have a technical operations centre which is open 24/7/365.
3. It will improve your customer experience. Are you taking multiple calls from clients, but can’t get back to them as quick as you would like? Well now you have a team of 30 staff taking your support calls for you. Have an important meeting? No problem, your helpdesk has your back.
We work with over 90 IT & Telecoms Businesses who trust us to deal day to day with their clients.
Feel free to call our friendly solutions team, who will be happy to discuss further and help tailor a solution to you.
Call us now on 01483 407417