What are Meltdown and Spectre and are you affected? https://t.co/obSQ8NPnuO
News & Vacancies
Welcome to the Microtechs information portal. Here you can see the latest news and read through our current vacancies.
UK government branded as the ‘biggest barrier’ in 5G rollout
According to industry figures, fibre installation needed for 5G is being hampered by government policies
Could the government policy and regulation really be hindering the UK move towards 5G? Well, according to an event hosted by law firm Herbert Smith Freehills, 50% of attendees – which included representatives from major telecoms, broadband and technology companies – argued that government policy and regulation are the reason for the 5G standstill we now find ourselves in. But why and how? Whether knowingly, or not, the government fails to lend itself as an enabler in installing new large-scale full fibre infrastructure investment in the UK, which, is instrumental for a successful 5G rollout.
The event saw many telecommunications experts coming together to discuss this and similar issues, exploring such avenues as funding and economical challenges. Though the aforementioned factors proved to be the predominate ones, 4% blamed market conditions and structure.
With fibre optic infrastructure seen as vital for future wireless mobile phone networks such as 5G – which will provide broadband-speed downloads for mobile phone users – Dana Tobak, MD at Hyperoptic says, “One of our biggest challenges is actually getting way-leaves in local authority buildings.”*
“There seems to be a disconnect in appreciating that in order to get full fibre, you actually need to put fibre in there,” she adds.
Head of public affairs and policy at Virgin Media, Daniel Butler, affirms that whilst the government talked a good game on fibre installation, some of its policies were distinctly unhelpful.
“There’s been somewhat of a mismatch between the government’s enthusiastic rhetoric to get as much infrastructure-based competition as possible in to the UK market and some of the policy decisions we’ve seen emerge,” says Butler.
Butler cites an increase in business rates and wholesale price controls on super-fast broadband as the types of government policies that were slowing the installation of fibre networks.
*‘Not granting way-leaves’ – not granting right of way. In essence, Dana Tobak suggests that the government is slowing its installation programme.
BY ELLA HUTCHINSON
Microtechs 24/7/365 White label Technical Helpdesk
In today's world, a rock-solid IT infrastructure is key to every successful business. At Microtechs we have the experience and resource to ensure your company has the support it needs 24 hours a day, 7 days a week, 365 days a year. We can provide an immediate response from our state of the art Technical Operations Centre which is based in the heart of Surrey.
With our rapidly expanding team, all specifically trained, working 24/7/365, we can provide excellent customer service and technical support. All our services are available completely white labelled, ensuring a seamless extension to your company.
Through our services you can extend your hours to 24/7 or simply use us as an over flow assistant during office hours. This is all tailored to your business needs.
How does Outsourcing your help desk benefit your business?
1. It reduces your staffing costs. Why hire another member of staff, if you can outsource all your calls for less? We are normally between 25-50% cheaper than an in-house option.
2. It expands your opening hours. We have a technical operations centre which is open 24/7/365.
3. It will improve your customer experience. Are you taking multiple calls from clients, but can’t get back to them as quick as you would like? Well now you have a team of 30 staff taking your support calls for you. Have an important meeting? No problem, your helpdesk has your back.
We work with over 100 IT & Telecoms Businesses who trust us to deal day to day with their clients.
Feel free to call our friendly solutions team, who will be happy to discuss further and help tailor a solution to you.
Call us now on 01483 407417