Services

Microtechs has many years experience providing first line technology support to ISP's, computer hardware manufacturers, media companies and other technology service providers, through a local network direct to customers' homes and businesses.

We offer technical helpdesk solutions to large corporate to local IT companies. Utilising our state-of-the-art contact centre we are able to provide 1st line and 2nd line support services. We also offer standard call answering and message taking solutions. Reference clients include Arqiva.

We offer our clients turnkey access to a UK-wide network of skilled installation and support engineers for quality delivery of end-user maintenance, installation and technical support services. All this is backed by our centralised administrative function. Reference clients include Fujitsu Siemens Computers and Orange.

Our engineers are highly skilled and capable of supporting all in-home technologies, for example wireless devices, set-top units, Microsoft network and home IT systems. Microtechs represents your brand with excellent customer service where it matters most- in the customer's own home.

Learn more
We're the partner of choice for many ISP's, media companies and leading computer manufacturers and distributors.

For a comprehensive list of our standard services, click here.

To find out more about what we do, and to discuss a solution tailored to your needs, call us now on 01483 407400.

Case Studies :

  • Orange – the ISP
  • Fujitsu-Siemens – Warranty Support
  • Dell – Installation
  • Elonex – Client Rescue
  • Misco – Business and Consumer Service

DID YOU KNOW?

We help over 14,000 customers a month through our IT support centre in Guildford, Surrey

Microtechs monitor over 10,000 servers, access points and routers 24 hours a day, 7 days a week and answer well over 14,000 support calls a month.

Each and every client is just as important to us, whether you have 1 or 5000 computers or users. Our exceptional team provides the highest level of service to every single caller.

 

CONTACT US

Our business truly is 24/7, We operate entirely out of this office using our own staff.

Microtechs Head Office

Microtechs Ltd
Sussex House
11 The Pines
Broad Street
Guildford
GU3 3BH  

T: +44 (0) 1483 407400
Einfo@microtechs.co.uk

Alternatively, please use our Contact Us Form

 

WE'RE TWEETING

OUR COMPANY

Our Commitment to you

We are family run with all of our business based within the UK. We will only ever use UK staff and offices to provide our products and services to you.

Microtechs provide a variety of outsourcing solutions for individuals and businesses, whether its for 24/7 Helpdesk Services, Nationwide Engineer Coverage or IT Support.

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