In today's world, a rock solid IT infrastructure is key to every successful business. At Microtechs we have the experience and resource to ensure your company has the support it needs 24 hours a day, 7 days a week, 365 days a year. We are able to provide an immediate response from our state of the art Technical Operations Centre which is based in the heart of Surrey.With our skilled technical customer services team, all specifically trained, working 24/7/365, we are able to provide excellent customer service and technical support. All of our services are available completely white labelled, ensuring a seamless extension to your company.
Through our services you are able to extend your hours to 24/7 or simply use us as an over flow assistant during office hours. This is all tailored to your business needs.
How does Outsourcing your helpdesk benefit your business?
We work with over 60 IT & Telecoms Businesses who trust us to deal day to day with their clients.
Did you know?
BIG brands trust us to deliver exceptional customer service and technical support to their clients.
"Outsourcing front-line services is a gamble and one I had looked into previously with little to convince me my clients would be looked after. However, after initially meeting with Jon at Microtechs and finding a synergy in our customer service ethos, I felt I could move my front line support helpdesk over to Jon's team. The feedback from my clients was positive from the outset."
Director - Red Cube IT