Microtechs is one of the UK’s leading providers of outsourced IT and in home technology services.
We are an established and growing business, with over a decade of experience and knowledge within the IT arena. Operating 24/7/365, we deliver services and solutions that are designed to enable our clients to focus all of their efforts on their business needs.
Organically evolving across a multitude of technology platforms we are able to provide a variety of outsourcing solutions for individuals and businesses, whether it’s for 24/7 Helpdesk Services, Nationwide Engineer Coverage, Bespoke Software Support, Specialist Wi-Fi Support, Telecoms and Broadband Support or Direct IT Support.
Today, we rely on technology in every aspect of our lives. It saves us time and effort, connects us with our friends and families, keeps us entertained and powers business. In this world of convergent computing, through our nationwide onsite services we install, configure and connect to the internet. We maintain computers, networks, set-top boxes, wireless devices and all the other technology in use every day in homes and businesses throughout the UK and Ireland.
We are a family run business solely based within the UK. We will only ever use UK staff and offices to provide our products and services to you.
As part of our continued growth we have recently achieved our ISO 9001 certification. This independently confirms our commitment to several important areas of our business including a strong customer focus, the motivation and implication of top management and the process approach for continual improvement. Starting out as a small entity we have steadily grown year on year. With our business more recently expanding rapidly, since our move to a 24/7 operation, we have seen growth of over 500% since 2012.
As a family run business, we are conscious of each of our clients individually and would like to continually achieve 100% customer satisfaction through constant monitoring and liaising with our existing clients, to ensure all of our targets and expectations are met.
In 2016 we are looking to continue to grow the business by providing some of the UK’s best outsourced solutions. After securing a number of global clients, we are looking to offer our UK based 24/7 solution, globally over the next coming months.