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News & Vacancies
Welcome to the Microtechs information portal. Here you can see the latest news and read through our current vacancies.
IT professionals unprepared for Windows as a Service
As Windows 7's end of support nears, few IT departments are ready for Windows as a Service
With less than a year until Microsoft ends support for Windows 7, new research from Kollective has revealed that nearly half (46%) of IT professionals still have no plan in place to manage the “as a service” updates associated with Windows 10.
The firm's Death of Windows 7 Report surveyed 260 IT professionals from the US and UK to discover the potential costs and security threats facing businesses that fail to prepare their systems for Windows as a service following the end of Windows 7 support.
Kollective found that 15 percent of IT professionals had no idea about Microsoft's plans to transform Windows to an “as a service” updated model.
Windows as a Service
To make matters worse, nearly a fifth (17%) of IT departments were unaware that Microsoft will end support for Windows 7 on January 14th, 2020. Of those surveyed, six percent said that while they are aware of the end of support, their businesses have yet to begin planning to migrate to Windows 10.
Kollective's CEO Dan Vetras explained the security implications that an “as a service” model brings to IT departments, saying:
“With Microsoft describing Windows 10 as the ‘last ever’ version of Windows, it’s no secret that businesses will soon be moved over to a more fluid ‘as a service’ update model. While this means fewer major OS migrations, it also means a far more frequent stream of updates — with an average size of over 1GB. For many IT departments working with dispersed networks or within international organizations, installing such frequent updates on all of their endpoints simply isn’t possible.
“Businesses need to start preparing their infrastructure now to support future Windows as a Service updates. The fact that nearly half of IT teams have no plan in place is a real cause for concern.
By Anthony Spadafora
picture via shutterstock
Microtechs Overflow and 24x7x365 White label outsourced help desk and NOC services
Wouldn’t it be great if you had a support partner, where your customers felt they were talking to your own team?
Located in Guildford, Surrey, Our UK based support team provides a completely white labelled service to enhance your existing helpdesk team. We partner with over 90 IT, Telecoms, Wi-Fi and Software developers, providing specialist 1st and 2nd line technical support teams to work with you. A great solution for increasing demand for support, especially if outside of normal business hours.
You may ask yourself:
· How can I offer support 24/7 without the stress & cost of recruiting and training?
· How can I improve my bottom line?
· How can I free up my team’s time, to enable us to grow the business?
Microtechs can help.
· Office hours or 24/7
· UK based from Guildford, Surrey
· 1st & 2nd line / NOC and incident management capabilities
· Ability to learn bespoke applications
· All white labelled to your brand
· 25-50% reduction in overheads
· Pricing from £500 per month
· Sole traders through to enterprise companies supported
Here’s what our customers have said;
“Using Microtechs to extend the helpdesk capabilities for our organisation has been a very worthwhile venture for us. The transition was very easy and simple and we have found the Microtechs staff to be both knowledgeable and professional; in their dealings with our clients.”
“My customers receive a polite service and their issues are dealt with quickly and professionally. In short Microtechs provide a courteous, effective and cost-efficient service that enables me to offer my customers 24/7 support without the associated expense.”
Extended...we are offering 10% discount on our monthly fees for new customers joining before the end of June 2019. (excludes entry tiers)
It would be great to have a chat with you and understand a little about your business, even if you are not quite ready to outsource.
Call us on 01483 407417.