News & Vacancies

Welcome to the Microtechs information portal. Here you can see the latest news and read through our current vacancies.

  • Home
    Home This is where you can find all the blog posts throughout the site.
  • Categories
    Categories Displays a list of categories from this blog.
  • Login
    Login Login form

b2ap3_thumbnail_iot.JPG

The latest news, views and developments in the exciting world of the IoT.

What is the IoT?

The world around us is getting smarter and more connected as technology becomes a common sight in many areas.

Digital devices are not just in our pockets or our offices, but increasingly in our homes, buildings, and many places and cities. Helping collect, analyse and monitor data and information about their surroundings, these devices are able to communicate with each other through the ‘Internet of Things’.

Often shortened to the IoT, this worldwide, interconnected network allows devices to talk to each other and to us, delivering reams of data through smarter processes that will greatly increase the quality of life around the world.

The Internet of Things is predicted to revolutionise the way in which we live our lives, with many industry experts tipping it to have the biggest technological impact since cloud computing, as more data than ever before can be collected, stored and analysed.

Many consumers are already enjoying the benefits of the IoT, as popular products such as the Amazon Echo smart speaker and the Nest thermostat from Google becoming common sights in homes around the world.

But the wider world can also benefit from the IoT, with businesses being able to streamline previously complex and data-hungry processes through improved automation, freeing up employees for other tasks.

Public sector organisations such as hospitals can also use sensors to monitor patients more effectively, and local governments can monitor pollution, traffic levels, weather data, and much much more.

The IoT is growing fast, and is set to affect more and more areas of our lives in the years to come, resulting in a smart world that previously was only imaginable in science fiction.

By Mike Moore

https://www.techradar.com/uk/news/what-is-the-iot-everything-you-need-to-know

Image via Stutterstock

Microtechs 24x7 White label outsourced support services

Based in Surrey, Microtechs are an established and specialised support centre providing 24x7 outsourced helpdesk and NOC monitoring solutions to businesses on a completely white labelled basis.

Are you set for the New Year? Perhaps it’s a good time to consider what savings you could achieve through outsourcing with Budget reviews approaching.

Benefits of using our white labelled service:

•Fully inclusive services with an average 80% resolution rate
•A dedicated and skilled team ready to give you a hand at busy periods
•Desktop / Network / O365 / Mac / Telecoms / Bespoke software / Wi-Fi
•A cost effective and scalable solution
•A seamless extension to your current support team
•Fully staffed 24/7 for those clients who need Out of Hours support

Benefits of working with Microtechs:

•We are not a massive call centre operation, we are family run, with a great team of staff who are experienced at both customer service and technical support.
•We work very closely with our clients to provide a service that compliments existing support models.
•Our operation is well practiced, and we can provide elevated levels of service to all end users.
•We can be extremely bespoke to you and your customers support requirement.

What next:

If you would be interested to find out some more, then please get in touch with a member of our solutions team, who can talk you though our offering. Please contact us for further information on 01483 407417.

DID YOU KNOW?

We help over 14,000 customers a month through our IT support centre in Guildford, Surrey

Microtechs monitor over 10,000 servers, access points and routers 24 hours a day, 7 days a week and answer well over 14,000 support calls a month.

Each and every client is just as important to us, whether you have 1 or 5000 computers or users. Our exceptional team provides the highest level of service to every single caller.

 

CONTACT US

Our business truly is 24/7, We operate entirely out of this office using our own staff.

Microtechs Head Office

Microtechs Ltd
Sussex House
11 The Pines
Broad Street
Guildford
GU3 3BH  

T: +44 (0) 1483 407400
Einfo@microtechs.co.uk

Alternatively, please use our Contact Us Form

 

WE'RE TWEETING

OUR COMPANY

Our Commitment to you

We are family run with all of our business based within the UK. We will only ever use UK staff and offices to provide our products and services to you.

Microtechs provide a variety of outsourcing solutions for individuals and businesses, whether its for 24/7 Helpdesk Services, Nationwide Engineer Coverage or IT Support.

button