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Welcome to the Microtechs information portal. Here you can see the latest news and read through our current vacancies.
Be yourself at work -- It's healthier and more productive
At work, it's healthier and more productive just to be yourself, according to a new study from Rice University, Texas A&M University, the University of Memphis, Xavier University, Portland State University and the University of California, Berkeley.
The study, "Stigma Expression Outcomes and Boundary Conditions: A Meta-Analysis" will appear in an upcoming edition of the Journal of Business and Psychology. It examines 65 studies focusing on what happens after people in a workplace disclose a stigmatized identity, such as sexual orientation, mental illness, physical disability or pregnancy.
Eden King, a co-author of the study and an associate professor of psychology at Rice, said the decision to express a stigmatized identity is highly complicated.
"It has the potential for both positive and negative consequences," she said.
However, the research overwhelmingly indicates that people with non-visible stigmas (such as sexual orientation or health problems) who live openly at work are happier with their overall lives and more productive in the workplace. King said self-disclosure is typically a positive experience because it allows people to improve connections, form relationships with others and free their minds of unwanted thoughts.
Workers who expressed their non-visible stigmas experienced decreased job anxiety, decreased role ambiguity, improved job satisfaction and increased commitment to their position. Outside of work, these workers reported decreased psychological stress and increased satisfaction with their lives.
But the study found that the same results did not apply to people with visible traits, such as race, gender and physical disability.
"Identities that are immediately observable operate differently than those that are concealable," King said. "The same kinds of difficult decisions about whether or not to disclose the identity -- not to mention the questions of to whom, how, when and where to disclose those identities -- are probably less central to their psychological experiences."
King said that because most people appreciate gaining new information about others, the expression of visible stigmas is likely to be less impactful.
"Also, people react negatively to those who express or call attention to stigmas that are clearly visible to others, such as race or gender, as this may be seen as a form of advocacy or heightened pride in one's identity," she said.
The researchers said more work needs to be done to understand the motivations for expressing different stigmas. They hope this meta-analysis will be used to help workplaces and policymakers protect individuals with stigmas from discrimination.
Rice University. "Be yourself at work -- It's healthier and more productive: Disclosing non-visible stigmas to co-workers leads to a happier life." ScienceDaily. ScienceDaily, 25 February 2019. <www.sciencedaily.com/releases/2019/02/190225105109.htm>.
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Microtechs white label 24x7x365 outsourced help desk and NOC services
As we now enter Spring 2019, it may be a time for you to take stock of the challenges your business faces in the financial year ahead, especially at a time when you may be reviewing your budgets.
You may ask yourself:
1. How can I offer support 24/7 without the stress & cost of recruiting and training?
2. How can I improve my bottom line?
3. How can I free up my team’s time, to enable us to grow the business?
If you have customers that require support, this can be a costly albeit essential part of your organisation, particularly when you receive more and more demand for staff to work remotely, international offices and extended coverage requests.
Microtechs can help.
We can provide a completely UK based support function for your customers or products whilst simultaneously saving you money and improving your service levels.
· Office hours or 24/7
· UK based from Guildford, Surrey
· 1st & 2nd line / NOC and incident management capabilities
· Ability to learn bespoke applications
· All white labelled to your brand
· 25-50% reduction in overheads
· Pricing from £500 per month
· Sole traders through to enterprise companies supported
Be that business that can confidently say yes to that next big opportunity safe in the knowledge that your help desk can upscale to accommodate on request 24 hours per day, 7 days per week, 365 days per year.
We believe that we are different to other outsourced providers in what we can offer. We take time to learn and dovetail with your existing team and systems, completely replicating your model, ethos and approach to customer service and technical support.
Hurry...we are offering 10% discount on our monthly fees for new customers joining before the end of March 2019. (excludes entry tiers)
Please contact us for further information on 01483 407417