News & Vacancies

Welcome to the Microtechs information portal. Here you can see the latest news and read through our current vacancies.

  • Home
    Home This is where you can find all the blog posts throughout the site.
  • Categories
    Categories Displays a list of categories from this blog.
  • Login
    Login Login form

IT must prepare for an IoT-enabled digital workplace

Posted by on in Latest Microtechs news posts
  • Font size: Larger Smaller
  • Hits: 547
  • Subscribe to this entry
  • Print


Smart lighting, intelligent speakers and screen-mirroring are among the technologies that are moving from the home into the office – and all have an impact on IT

CIOs must assess how consumer technology is crossing over into the workplace, according to a new survey from Aruba, the networking division of Hewlett Packard Enterprise.

The trend goes way beyond bring your own device (BYOD), and IT administrators will need to work much more closely with their colleagues in facilities management to support new digital workplace initiatives, the Aruba study said.

The study, based on a survey of 7,000 workers, revealed not only high adoption of standard technologies, such as Wi-Fi (supplied by 82% of organisations surveyed) and cloud applications (43%), but traction with a new generation of technologies.

Internet of things (IoT)-driven technologies such as automatic temperature controls and lighting (24%), voice-activated and wireless conference room audio-visual (AV) technology (23%), and location-aware corporate mobile apps (23%) were among the new technologies being used in the workplace.

Almost three-quarters (71%) of respondents said they would welcome a fully automated workplace, so that working conditions such as light and temperature could be adjusted in real time to suit individual preferences. Similarly, 72% thought all office equipment, such as the height of desks, should be automatically adjustable, and 71% said biometric data should replace passwords.

Almost two-thirds of the employees involved in the Aruba study (64%) said they thought their organisation risked falling behind if new workplace technology was not integrated. Also, 71% said they thought the workplace of the future should be fully automated, and 72% said the workplace should become a completely interactive environment that automatically updates and adjusts itself, while 61% called for virtual and augmented reality to play a bigger role.

The survey reported that the majority of workers globally (64%) believe traditional offices will become obsolete. According to Aruba, this suggests a clear mandate for IT to work with business managers, employees and other stakeholders to create a roadmap toward the interactive digital workplace.

Aruba recommended that IT teams should begin investigating whether the underlying technology infrastructure is flexible enough to support the digital workplace. IT leaders that are investing in new digital workplace technologies are aligned with the evolving needs of the workforce, said Aruba, but where there is a gap, CIOs and IT executives could put a roadmap in place.

By Cliff Saran

Image: Shutterstock

Microtechs 24/7 White label support services

With Microtechs outsourced UK remote support services you can focus on managing relationships and delivering your core business. Manned 24/7 by fully trained technical staff in Surrey, your customers will receive a personal answer to any support issue raised, at any time of the day or night.

             Are you a IT / Telecoms / Software provider with an expanding customer base?

             Are you spending so much time on IT support that you struggle to develop new clients?

             Are you struggling to find and retain the right support team members?

             Need to cover extended hours easily?

             Had a poor experience outsourcing offshore?

             Looking to increase your customers up-time?

             Need to reduce your costs and lower overheads by as much as 40%?

Our client-specific 1st and 2nd line teams can monitor your servers and support queue (email, alert or phone) 24/7 or just as overflow. When a new incident comes in, we work to resolve the issue and respond to your customers through phone or your support system, thereby maintaining 100% transparent support. This includes 3rd party escalations and incident management.

As a white label managed service provider, we operate as an extension of you, so your customers will be thanking you for the expert service they receive, the peace of mind you bring and the additional value you have added to their business.

             Fully inclusive services with an average 80% resolution rate

             15 minute NOC response times

             80% of telephone calls answered within 60 seconds

             Completely white labelled to your brand / customers brands

             Desktop / Network / O365 / Mac / Telecoms / Bespoke software / Wi-Fi

             Pricing from £500 per month

If you need overflow during the day or a whole support desk from inception or just some monitoring services overnight, please drop us an email or give us a call.

Please contact us for further information on 01483 407417.



  • No comments made yet. Be the first to submit a comment

Leave your comment

Guest Wednesday, 24 April 2019


We help over 14,000 customers a month through our IT support centre in Guildford, Surrey

Microtechs monitor over 10,000 servers, access points and routers 24 hours a day, 7 days a week and answer well over 14,000 support calls a month.

Each and every client is just as important to us, whether you have 1 or 5000 computers or users. Our exceptional team provides the highest level of service to every single caller.



Our business truly is 24/7, We operate entirely out of this office using our own staff.

Microtechs Head Office

Microtechs Ltd
Sussex House
11 The Pines
Broad Street
GU3 3BH  

T: +44 (0) 1483 407400

Alternatively, please use our Contact Us Form




Our Commitment to you

We are family run with all of our business based within the UK. We will only ever use UK staff and offices to provide our products and services to you.

Microtechs provide a variety of outsourcing solutions for individuals and businesses, whether its for 24/7 Helpdesk Services, Nationwide Engineer Coverage or IT Support.