Avoiding unwanted tracking online https://t.co/eXfz5QhZ1Y
News & Vacancies
Welcome to the Microtechs information portal. Here you can see the latest news and read through our current vacancies.
Two thirds of businesses not prepped for death of Windows 7
IT departments aren't at all prepped for the end-of-life of Windows 7 and with almost half of businesses still running Windows 7, it's going to come as quite a shock to the system when Windows shuts down the platform in just over a year.
That's according to a survey conducted by Enterprise content delivery platform Kollective, which revealed that out of 260 businesses decision makers in the UK and US, two-thirds of businesses haven't developed a strategy to migrate to Windows 10, while a fifth of those questioned didn't even know Microsoft was withdrawing support.
A quarter of businesses said they'll leave it to the employees to update and migrate their systems to Windows 10, which leaves many businesses open to fragmentation and secrity risks if the process isn't overseen properly.
“While 500 days may seem like a long time, it took many businesses upwards of three years to transition from Windows XP to Windows 7," Jon O'Connor, solution architect at Kollective said. "Although Microsoft has since streamlined the process, we are expecting similar migration timelines for Windows 10."
However, he warned that businesses need to take the news seriously. It can take at least a month for businesses to migrate to a newer computing platform, with 27% saying there could well be network issues when upgrading machines to Windows 10.
“For large enterprises, the key will be ensuring that the update can be rolled out automatically and at scale," O'Connor added. "Unfortunately, our research suggests that many businesses simply don’t have the network infrastructure needed to achieve this simultaneous update, as such many will spend months – or even years – migrating their systems entirely. If the January 2020 deadline is missed, this will pose a major security threat for the world’s businesses.”
Despite Kollective's argument that businesses are not prepared for the Windows 7 phase-out, figures released by Net Applications showed that Windows 10 adoption is rising fast and should overtake Windows 7 by November. 36.6% of total PCs are using Windows 10, representing 41.4% of Windows machines. In comparison, Windows 7 is running on 41.2% of all PCs and 46.6% of those running Windows.
Written by Clare Hopping
Microtechs 24/7 support services
With Microtechs outsourced UK remote support services you can focus on managing relationships and delivering your core business. Manned 24/7 by fully trained technical staff in Surrey, your customers will receive a personal answer to any support issue raised, at any time of the day or night.
• Are you a IT / Telecoms / Software provider with an expanding customer base?
• Are you spending so much time on IT support that you struggle to develop new clients?
• Are you struggling to find and retain the right support team members?
• Need to cover extended hours easily?
• Had a poor experience outsourcing offshore?
• Looking to increase your customers up-time?
• Need to reduce your costs and lower overheads by as much as 40%?
Our client-specific 1st and 2nd line teams can monitor your servers and support queue (email, alert or phone) 24/7 or just as overflow. When a new incident comes in, we work to resolve the issue and respond to your customers through phone or your support system, thereby maintaining 100% transparent support. This includes 3rd party escalations and incident management.
As a white label managed service provider, we operate as an extension of you, so your customers will be thanking you for the expert service they receive, the peace of mind you bring and the additional value you have added to their business.
• Fully inclusive services with an average 80% resolution rate
• 15 minute NOC response times
• 80% of telephone calls answered within 60 seconds
• Completely white labelled to your brand / customers brands
• Desktop / Network / O365 / Mac / Telecoms / Bespoke software / Wi-Fi
• Pricing from £500 per month
If you need overflow during the day or a whole support desk from inception or just some monitoring services overnight, please drop me us email or give us a call.
Please contact us for further information on 01483 407417